FAQ

Payment Options
Our payment, now mainly have three options to choose, Cash App and Venmo and Paypal. Generally after checkout, you will see the three payment ways options to choose.If still have any problems for the payment, you can directly settle order but not paid there. And send us email( fansfavorservice@gmail.com), telling us your order number and which one payment way that you want to use,then our customer service will help you to finish your payment for your order!

Thanks for supporting our business all the time, if you have any questions in payment, Pls contact us dierectly via Live Chat or Email: fansfavorservice@gmail.com

Are the pictures true or false
Most of the images are completely taken by ourselves , the color phenomenon occurred only in few pictures, you can check our good feedbacks in photos from our dear customers in Customer Testimonials.

About Size Fit: Men’s Size Nike Limited Jerseys fit true to size. But women size runs smaller, we recommend ordering one size larger than you normally wear for a looser fit or up two sizes if you plan on layering underneath the jersey in Winter. If you are first time shopping in our site, not clear with size info, pls directly contact our LIVE CHAT for more info.

Promotion Info
Here will be a lot of great promotions on our website from time to time.Welcome to often focus on our site to get our Promotion info!

Customer Service Facebook Contact
We will update any of the shipping infos, new arrivals and speical offers in our page timely, any of shipping or order info, you are welcome to contact us via email or via facebook, pls add in our facebook customers group, https://www.facebook.com/groups/

Shipping & Delivery
Shipping Time:
Most approved orders leave our warehouse within some business days. The time it takes to receive your package varies depending on the order time, but our standard is 10-20 days, meaning you will receive your package in about 2-4 weeks usually.Orders containing special event merchandise will be held until all items are ready for shipping. According to Covid-19, several countries customs took longer time than normal to go through, details pls contact our customer service.
Please note: During Christmas and New Year (Chinese New Year) holiday customs and shipping will be longer than normal time, details you can contact our Customer Service for more info.

Shipping Method:
We offer awesome shipping ways here. Depending on your order quantity and shipping address, we count shipping charges by each order by not pcs, when you buy one product, we will charge you flat US$20 Dollars of freight. If you buy more, we still charge you US$20 Dollars for flat shipping rate. Promise you with safe shipping and right items. If you prefer faster shipping method, such as DHL, UPS, Fedex etc, need $25 additional charge on freight and pls contact our customer service for more info.

Returns & Replacements
Replacements:
If any item in your order is sold out, we will email you.
-You can take any replacement on our site.
-If no any, just let us know, we will try to meet your request.
-When no replacement wanted, we will refund the item for you.
Return Policy:
Hope you to be satisfied with your purchase here.
-For returning, please make sure offering requests in 14 days of the package delivered date and keep the package be in brand new condition as received, with the original bag and paper tag, not wear, not washing or not resell.
-Please notice we don’t appreciate any other third-party complaint. Please contact us for your question or feedback freely.

Ordering
Heck order
Please log in and enter My Account, then you will see your orders.
Discount for bulk order
If you place bulk order, please let us know, we will provide you a huge discount.
Time to receive order
Once payment confirmed, we will arrange the package for you soon. Then shipped in some working days, and you will get it in 7-20 working days generally.
Track package
Once package shipped, we will email you a tracking number and show you where to track. At the same time, we will keep tracking your order till you get it. Generally our normal shipping can be tracked on www.17track.net
Contact Customer Service about order
You can feel free to contact us (telling your order number and questions), we will answer you asap.

Payment, Pricing & Promotions
Payment ways:
– Cash App
– Venmo
– Paypal
For payment Safety reason, Paypal detailed info pls contact our operators directly.
– Other payment ways
If you don’t want to pay with the former ways, take this way and leave word and confirm the order. We will deal with your order soon.
Low Pricing
– We always provides high quality products with awesome discount price here!
Promotions
– Bulk order enjoy huge discount.
– Follow our facebook, you will notice our promotions.
– Add our email address in your white list, you will get some newsletters from us.
– Keep an eye on our site, some activities will be released on our home page.
– If you are our return customer, you can make a Youtube Video about our products to get a free jersey or free order.

Viewing Orders
Please details of your order by logging in My Account.
You can also get some update email from fansfavorservice@gmail.com, so please keep it in your white list.

Updating Account Information
If you want to make any change to your account, please log in and go to My Account page, then you can update your account information.